Loading page…
Home

Here to help

Help center

Answers, community rules, JP-only resources and a way to reach us directly.

23 articles · 3 topics

23 articles shown

What do you need help with?

Getting StartedNew here? Here's everything you need to know to get rolling.Account & SecurityYour account, your rules. Here's how to keep it safe.Orders & ShippingFrom checkout to your doorstep. Everything about orders and delivery.MarketplaceBuy, sell, and trade collectibles with other collectors.CommunitiesFandom spaces built by fans, for fans. Here's how they work.CollectionsTrack it, showcase it, know what it's worth.

Community8

  • Community RulesEverything you need to know to be a great member of any fandom community on Tokyofishmarket.
  • Content PolicyWhat flies, what doesn't, and how NSFW works. No surprises.
  • How Moderation WorksTokyofishmarket communities are self-governed. Moderators are fans like you — here's what that means.
  • ReportingSee something that doesn't belong? Here's how to flag it so the right people can take action.
  • Bans & AppealsNobody wants to get banned. Here's how enforcement works, what each level means, and how to request a review.
  • XP, Badges & ProgressionEvery community has a built-in progression system. The more you participate, the more you unlock.
  • Community AdminTokyofishmarket is where merch, community, and data meet. Launch your official community.
  • Should I?Not sure about a purchase? Let your community decide.

Japan9

  • セラーガイド出品から入金まで、すべてのステップをご案内いたします。
  • 発送ガイドおなじみの配送会社で、いつも通りの発送。国際配送の複雑さは私たちにお任せください。
  • 手数料・入金ガイド手数料は明確で、隠れたコストは一切ございません。
  • よくある質問セラーのみなさまからよくいただくご質問にお答えいたします。
  • 安心・安全安全にお取引いただくための仕組みをご説明いたします。
  • 確定申告ガイドTokyofishmarketでの売上に関する税務情報をご案内いたします。
  • 特定商取引法に基づく表記当社はマーケットプレイスの運営者として、日本のセラーと海外のコレクターをつなぐプラットフォームを提供しております。
  • プライバシーポリシー個人情報の取り扱いと保護方針。個人情報保護法に基づく対応。
  • 利用規約マーケットプレイスの利用規約。準拠法はカナダ・ケベック州法。
Contact usOpen a ticket or start a live chat with the team.Contact support